Sigue Shipping Policy

At Sigue, we aim to deliver your orders quickly, safely, and efficiently. Please read the following details about our shipping process:

Processing Time

• All orders are processed within 1–3 business days (excluding weekends and public holidays).

• You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Methods & Delivery Time

• Domestic Shipping (Within [Your Country]): Estimated delivery time is 2–7 business days after dispatch.

• International Shipping: Estimated delivery time is 7–21 business days depending on the destination and customs clearance.

• Delivery times may vary due to weather conditions, courier delays, or customs inspections.

Shipping Costs

• Shipping fees are calculated at checkout based on your delivery address and chosen shipping method.

• Free shipping may be available during promotional periods — follow our social media or subscribe to our newsletter for updates.

Order Tracking

• Once shipped, you will receive a tracking number via email so you can monitor your order’s journey.

Customs, Duties & Taxes

• For international orders, customers are responsible for any customs duties, taxes, or import fees charged by their country.

Incorrect Address Policy

• Please ensure your shipping details are correct when placing your order.

• Orders returned due to incorrect or incomplete addresses may incur additional re-shipping charges.

Lost or Damaged Packages

• If your order arrives damaged, contact us within 48 hours with photos of the product and packaging.

• For lost packages, please reach out to us and we will assist in tracking or replacing your order (subject to courier investigation).